Politique d’expédition

Upcoming UGX Shipping to the United States

A new shipping option, UGX, is scheduled to begin for deliveries to the United States.
We expect this service to start sometime in October. Shipping costs may be slightly lower compared to current options, and customs duties will likely need to be collected in advance.

Customs Duties for Shipments to the United States

Due to the repeal of the de minimis exemption and the impact of Section 232, imports of knife products into the United States may be subject to duties of up to approximately 50%.

As far as we have been able to confirm, for a product valued at USD 138 shipped via DHL on September 20, the customs duty and fees totaled USD 44—about 32–33% of the product price.

We kindly ask all customers in the United States to take this into careful consideration before placing an order.

Please note that if an item is returned to our shop because customs duties were not paid, we will not be able to issue a full refund (since we would then be responsible for both customs clearance fees and return shipping charges).

Thank you for your understanding.


U.S. Shipping Rates Revised to Start at Approximately JPY 3,000

After various twists and turns, shipping to the United States is now available starting from JPY 3,000. Our staff will select the most suitable courier from UPS, FedEx, or DHL.
Please find the rates by weight listed below.

  • 1–500g (standard 1–2 knives) 3,300 JPY

  • 501–1000g (standard 2–3 knives) 3,700 JPY

  • 1001–1500g (standard 3–5 knives) 3,700 JPY

  • 1501–2000g (standard 5–7 knives) 4,300 JPY

Please note that Japan Post EMS and Small Packet services remain unavailable.

We sincerely apologize for the inconvenience caused over the past weeks, and we kindly ask you to review the details.

Areas

We strive to ship to all countries where there are no restrictions. If your country does not appear in the list of countries on the checkout page, please contact us, and we will check if shipping is possible. Even after your order is confirmed, if we find that shipping knives to your country is problematic, we may change the shipping method or cancel your order.

It has already been confirmed that some countries do not accept the shipment of knives via Japan Post's EMS. For example, Japan Post's EMS prohibits the shipment of knives to the United Kingdom. This restriction is in accordance with UK laws or customs regulations. 

If shipping via EMS is not possible, we will consult with you to try using FedEx. However, please note that the shipping cost for FedEx is quite high, typically ranging from 8,000 to 12,000 JPY.

The following is a list of countries where it has been confirmed that EMS prohibits the shipment of knives. To reiterate, this is not an issue with EMS itself but rather due to regulations imposed by the authorities of each respective country. It may be possible to ship to these countries using FedEx. For instance, we successfully shipped to a customer in the United Kingdom using FedEx. Please note that there may be other countries not listed here where shipping knives could also be problematic.

  • Egypt
  • Greenland
  • United Kingdom

The shop tools provider used by Ichie Hamono restricts services to the following countries. We sincerely apologize, but we are unable to ship to these countries. We appreciate your understanding and apologize for any inconvenience caused.

  • Cuba
  • Iran
  • North Korea
  • Syria
  • The Crimea region of Ukraine, as well as the Donetsk People's Republic and Luhansk People's Republic in Ukraine

As of April 2025, Japan Post has suspended airmail service to Iceland.
Therefore, delivery is only possible via surface mail or FedEx.
Please note that surface mail is expected to take 3 to 4 months to arrive after shipment.
FedEx, on the other hand, incurs a high shipping cost, exceeding 10,000 yen.

Shipping 

We currently offer Japan Post EMS and Japan Post Small Packet. Japan Post EMS takes 7-14 days to deliver. Japan Post Small Packet takes 14-16 days to deliver. Japan Post Small Packet is more affordable than Japan Post EMS, but the weight is limited to a maximum of 2kg.

As mentioned above, if it is not possible to ship knives via EMS to your country, we can discuss the option of trying FedEx.

EMS & Small Packet costs about 1,500 ~ 4,000 JPY. This can be paid at checkout. If you want to know how much it costs before you go to the checkout page, contact us. We can tell you that.

Order Tracking

You can see the current location of the items you ordered here

For Customers in Australia

Small Packet shipments will not have tracking updates once they arrive in Australia. This is due to the specifications of the Australian postal service. If you are concerned about this, we recommend choosing EMS instead.

For reference, we have shipped to Australia via Small Packet in the past. Only once did we have a case where the recipient was not at home and the package was held at the post office, but the customer was unaware of this and did not arrange for redelivery. As a result, the holding period expired and the package was returned to our shop. In that case, we charged the customer for the shipping fee again before resending the order.

Import Duties & Taxes

Shince we ship from Japan, there might be duties and taxes, and those charges are the buyer's responsibility. We don't charge taxes for orders from foreign countries.

Undervaluing items is illegal, so we will not comply with such requests. There are significant risks involved, and we are concerned that it could jeopardize the continuation of our business.

Here are some helpful links that might help you know whether there are duties and taxes or not and how much they will be: